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ICT Support Services for Education

We offer a bespoke package of services that meet your exact requirements and help you get up and running with the minimum of fuss.

For Support that Care Packs DON'T provide ...

Guaranteed Fix

We offer a Guaranteed Fix or Replace service for all HP, Dell, IBM, Lenovo, Fujitsu, and other ICT Equipment to solve your Maintenance and Support problems.

Flexible Cover

Our Support and Maintenance Services do not limit you to the Manufacturer's own hardware options, and third-party components such as memory and hard disk drives that are not part of the original specification can usually be covered.

 

Product Supply

We supply ICT Hardware & Software to Educational establishments and Local Government, On Time at Competitive Prices.

Optional Imaging

Ensure that your Desktop enjoys the benefits that consistent images bring while remaining secure and up to date using our Imaging & Image Management Service.

Break/Fix Maintenance

Our Cost effective ICT Hardware Support restores your PCs to full operational status.

We offer a full system restoration service for Desktop and Tower PCs including optional Data Restore so work can resume as soon as the engineer leaves.

We place great importance on achieving a first time fix, and if this cannot be achieved, we offer loan units for short term workarounds.


Hardware & Software Rollout

Avoid the hassle of ICT Deployment by using our ICT Rollout Services to Store, Configure, Manage, Deploy & Install your new ICT Hardware & Software to your exact requirements.

  • Hardware Rollout, Install, Setup & Testing for Server, Network, Desktop PC Systems
  • Software OS & Software Application Rollout for Windows XP, Vista, Server, Microsoft Exchange etc

IMAC Services

Our Installations, Moves & Changes (IMAC) Services are available to help you Install, Move or Change your ICT Equipment.

The benefits of our IMAC services are:

  • Space saving, we store your equipment for you.
  • Scheduled deliveries, you decide what you want & where and when you want it.
  • No hassle, we manage, store & deploy.

IT Security

To keep your ICT investment in useable condition you need to keep it secure. We offer Supply and Support of:

  • Anti-Virus
  • Anti-Spyware
  • Firewalls & Access Security Devices
  • Spam Filtering
  • Data Backups

Software Support

We offer Software Support Services for Servers, Desktop PCs & Laptops, with Fault Finding & User Query options.

These services are available Remotely or On Site or as a combined service as required.


Warranty Management

Our Warranty Management services are available for those who need :

  • Faster Response Times
  • Faster Fix times
  • More Flexible Service

than the standard Manufacturer's Warranty.

You put your Equipment on contract with us and we handle it all for you.

ICT Disposals

Our ICT Decommissioning and Disposal Services remove the hassle and legal risk of ICT Disposal from you.

We offer options for :

  • Decommissioning
  • Secure Data Destruction
  • Removing ID Marks
  • Inventory reconciliation
  • Collection
  • Resale Value Recovery

Want to know more?

For further information about our Educational ICT Support Services (including our latest Pricing, which changes almost daily) - Contact Linetex | ATM Now !