Telephone 01483 253000 for Sales & Service Click here to return to home page Click here to go to the SiRViS IT web site

EPOS Maintenance & Support Service

Support & Repair for POS & Retail Equipment - UK Nationwide

Linetex offer reliable EPOS Installation, Maintenance and Support services for Retail and Point of Sale equipment, available at competitive prices up to 24x7 - UK Nationwide.

Fast, Reliable Point of Sale Equipment Maintenance services for :

  • POS Equipment
  • POS Displays
  • POS Terminals
  • Cash Drawers
  • Thermal Printers
  • Receipt Printers
  • Ticket Printers
  • Chip & PIN Terminals
  • Credit Card Swipe Readers
  • Door Access Readers
  • Hand Held Scanners

We currently support & maintain over 6,500 Retail POS sites across the UK and Ireland. These are some of the major POS Equipment manufacturers we support:

  • DigiPoS
  • Ingenico
  • Epson
  • Citizen
  • HP
  • Dionne
  • IBM
  • Verifone

 

We offer a tailored service for each Retail Customer, and provide full 7-days per week cover with hours to suit your trading periods.

Fast Response & Fix Guaranteed

All of our engineers are fully accustomed to dealing within a store environment and are aware of the pressures to get the POS unit up and running in the shortest possible timescale. In order to guarantee fast response and fix times, all engineers have access to a wide range of spares and technical libraries.

Meeting Peak Trading Demands

Linetex incorporate 'peak planning' into each Retail Support Contract. This is normally based around key events such as Christmas and January sales and any mid season sales promotions.

Loan Units

In the event that we cannot fix or directly replace your equipment on site we offer a compatible Loan Unit for you to use while we repair the original.

The benefits to you ...

  • Guaranteed Fast Response & Fix Times
  • Extended hours support available
  • Quick fix/swap service
  • Trained & experienced engineers
  • Reduction of queues!
  • Support for Peak Demand Trading periods
  • Reduced EPOS downtime
  • Improved ROI on your EPOS
  • Reduced impact to your customers
  • Reduction of queues!
  • Support tailored to your specific requirements

Some of our Clients

These are some of our Retail Customers:

  • Mulberry
  • American Golf Discount Centre
  • Paul Smith
  • Ted Baker
  • Estee Lauder

Retail Installation Services

Linetex also provide a store installation service to roll out new sites across the UK, Ireland & Europe. This service is delivered by our extensive network of trained engineers. All installation work is commissioned and tested within our workshop prior to site deployment.

For more information

Contact Linetex for more information or call 01483 253 000

Customer Login Remote Support Intranet Login

 

Our Customers say ...

‘The results are outstanding and the whole team deserve a huge pat on the back.  

The migration went without any disruption to the business and the service levels are currently excellent.

Well done, thanks to all involved and lets keep up the good work’

Major High Street
Restaurant Chain

More about our accreditations