Unhappy with your current supplier?

Do any of these ring a bell?

• Slow service response times
• Fast initial response to your problem but it takes ages to fix
• Engineer doesn't bring any parts
• Engineer does not restore your data and leave your system fully operational
• Lack of communication
• Arguments over responsibility for service issues
• Engineer's skills are not sufficient for the task
• Paying over the odds?
• Poor service management information
• Extended product delivery times
• Replacement equipment is not configured
• Engineer does not work through until the problem is solved
• Sensitive data is not wiped from your hard disks when they are replaced
• Your supplier doesn't understand your business
• Service delivery is patchy over the whole country

Thought so ...

If any of the above sound familiar you need to be talking to Linetex.

Contact us now to find out how we address these issues.